FAQ

FAQ – Frequently Asked Questions

1. How long does shipping take?
   Orders process in 1–3 business days. Delivery is typically 5-10 business days depending on location. A tracking link is emailed after dispatch.

2. Do you ship internationally?
   Yes, we ship worldwide. Times and fees vary by region.

3. Can I return a product?
   Yes — 30-day return policy. Items must be unused, undamaged, and in original packaging. Start a return at Info@blubite.us.

4. What if my item arrives damaged?
   Email photos to Info@blubite.us and we’ll arrange a replacement or refund.

5. How do I track my order?
   Use the tracking link from your shipping email or visit our “Track Your Order” page.

6. Is there a warranty?
   All Blubite products include a 1-year limited warranty against manufacturing defects.

7. Are the toothbrushes waterproof?
   Yes, IPX7 waterproof — safe to use in the shower and for rinsing.

8. How do I charge it?
   Use the included charging base with a USB power source. A full charge takes ~2 hours and lasts up to 10 days.

9. Can I buy replacement heads?
   Yes, available on our website. Replace every ~3 months for best hygiene.

10. How do I contact support?
    Email Info@blubite.us — we’re happy to help!